APS capability · updated November 2026

Communicates with influence: how to show it in your application

"Communicates with influence" is one of the five core capability clusters in the APS Integrated Leadership System (ILS) for APS 1–6 roles. In plain English: communicating clearly, listening, and adapting your message so people act on it.

Situations that make good examples

  • You persuaded someone to change an approach using evidence
  • You tailored a complex message for a non-expert audience
  • You negotiated an outcome that worked for both sides

STAR prompts

SWho did you need to influence, and what did they think at the start?
TWhat outcome were you after?
AHow did you prepare and tailor your message?
RWhat did they decide or do as a result?

Show "Communicates with influence" in your pitch

The builder is pre-set with this capability. Add a real example and map it to the job ad.

Build it now → Check my draft — free

Common questions

What does "Communicates with influence" mean?

It's one of the five core capability clusters in the APS Integrated Leadership System (ILS) for APS 1–6. In plain English: Communicating clearly, listening, and adapting your message so people act on it.

Where do I find which capabilities a job needs?

Check the job description and information pack. If it refers to the ILS, address the capabilities it highlights with specific examples.

Source: APSC — Integrated Leadership System guide for APS 1–6. Other capabilities: Supports strategic direction · Achieves results · Supports productive working relationships · Displays personal drive and integrity