APS capability · updated November 2026

Supports productive working relationships: how to show it in your application

"Supports productive working relationships" is one of the five core capability clusters in the APS Integrated Leadership System (ILS) for APS 1–6 roles. In plain English: working well with colleagues, clients and stakeholders — including when it's difficult.

Situations that make good examples

You built a working relationship with another team to fix a shared problem
You helped resolve a disagreement
You supported or mentored a colleague

STAR prompts

SWho were the people involved, and what was the tension or need?

TWhat was your role?

AWhat did you do to build trust or resolve the issue?

RHow did the relationship or outcome improve?

Show "Supports productive working relationships" in your pitch

The builder is pre-set with this capability. Add a real example and map it to the job ad.

Build it now → Check my draft — free

Common questions

What does "Supports productive working relationships" mean?

It's one of the five core capability clusters in the APS Integrated Leadership System (ILS) for APS 1–6. In plain English: Working well with colleagues, clients and stakeholders — including when it's difficult.

Where do I find which capabilities a job needs?

Check the job description and information pack. If it refers to the ILS, address the capabilities it highlights with specific examples.

Source: APSC — Integrated Leadership System guide for APS 1–6. Other capabilities: Supports strategic direction · Achieves results · Displays personal drive and integrity · Communicates with influence